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Personalization swaps copy, offers, and timing based on who the user is and what they’ve done.
Use profile fields, past behavior, and lifecycle stage to tailor content automatically.
Done right, personalization increases engagement without feeling intrusive, because it stays relevant and respectful.
Related tools

Frequently asked questions
Q: Do we need lots of data?
A: Start small, use behavior and lifecycle.
Q: Can we personalize by industry?
A: Yes, via profile fields and tags.
Q: Privacy?
A: Consent controls and clear preferences.
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